We’ll gather some basic details from you, like your email address, phone number, and date of birth, to set up your account in the Client Portal. The portal is a key resource—it’s where you’ll join your telehealth sessions, make payments, and request appointments.
Once you schedule your first appointment, we’ll send you the initial paperwork through the Client Portal. Please make sure to complete it at least 24 hours before your session. Additionally, we’ll need a copy of the front and back of your insurance card, as well as a government-issued ID.
In your first session, your therapist will go over your completed paperwork and review practice policies with you. You’ll also discuss your psychosocial history and the reasons you're seeking therapy. Together, you'll set goals, known as a treatment plan, to help guide your progress and shape the work you’ll do together.
After creating your treatment plan, you and your therapist will determine how often sessions should take place to best support your goals. The frequency may vary based on your personal circumstances, such as your schedule, availability, and budget. During these sessions, your therapist will guide the treatment process using a range of evidence-based interventions and techniques tailored to your goals.
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